How to redeem your airtime
- Find voucher under the lid of the promo tin
- Scratch the surface and Dial *284*800# to redeem OR visit www.lato.toprewards.in
- Once verified you will receive your airtime on your registered mobile number within 24hrs.
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Free Airtime – Frequently Asked Questions
How can I participate in this campaign?
You can participate in the campaign by purchasing promotional pack of 900G Lato Milk Powder.
How do I use/register/redeem the voucher?
Scratch the surface on the voucher to reveal the unique code,
DIAL *284*800# and follow the process or visit www.lato.toprewards.in
Who is eligible to participate?
The Offer is open to residents of Uganda above 18 years of age (“Participant”), EXCEPT employees of agents, dealers, distributors, retailers, clients, and immediate families of the employees of Pearl Dairy Farms Limited.
Where can I find the 7 digit Unique code?
You will find the 7 digit alphanumeric code when you scratch the surface on your voucher.
How many times can I participate in this campaign?
Offer is applicable and valid only two (2) times per mobile number, per month.
How much airtime will I receive?
You are eligible for UGX 15000 worth of airtime on successful redemption of the voucher.
When will I receive my airtime?
On successful verification of the code you will receive your airtime within 24hrs. In case of any queries regarding the same kindly call our customer support on +256323200772 for further assistance.
I have messaged the unique code but have not received a reply. What should I do?
Please check if your SMS inbox is full or if you have registered to DND service. If you are still unable to receive the SMS reply please call customer support on +256323200772.
How will I know I have entered the code correctly?
You will receive a successful message from Radiant voucher
How will I know I have received my airtime?
You will receive a message from either ETOPUP, MTN or Airtel. You can also check your balance to confirm the same. In case of any queries call customer support on +256323200772.
I received a reply “voucher code already used”. What should I do?
Please call our customer support +256323200772 from Monday to Friday between 9am to 5pm or email us on [email protected].
There is no unique code printed on the voucher. What should I do?
Please call our customer support +256323200772 from Monday to Friday between 9am to 5pm or email us on [email protected].
I have scratched the voucher badly and not able to read the code. What should I do?
Please call our customer support +256323200772 from Monday to Friday between 9am to 5pm or email us on [email protected].